Marvelous Marmots

Privacy Policy

Last Updated: 2025-01-24

Welcome to Marvelous Marmots (“we,” “us,” or “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WooCommerce store, including our integration with Printful (for order fulfillment) and optionally Mollie (for payment processing). By using our website, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of data:

  • Personal Information: Name, email address, shipping/billing address, phone number, and payment details (if using Mollie).
  • Order Details: Products purchased, order history, and preferences.
  • Technical Data: IP address, browser type, device information, and cookies (see Section 6).
  • Account Data: Username and password if you create an account.

2. How We Use Your Information

Your data is used to:

  • Process and fulfill orders via Printful (they require name, address, and order details for shipping).
  • Process payments securely through Mollie (if applicable; they handle credit card data directly and do not share it with us).
  • Communicate order updates, respond to inquiries, and provide customer support.
  • Improve website functionality and user experience.
  • Comply with legal obligations (e.g., tax reporting).

3. Third-Party Sharing

We share data only as necessary with:

We do not sell your data to third parties.

4. Data Retention

We retain your personal information:

  • As long as needed to fulfill orders, comply with legal obligations, or resolve disputes.
  • Account data is stored until you request deletion.

5. Your Rights

Under GDPR, CCPA, or other applicable laws, you may:

  • Access, correct, or delete your data.
  • Restrict processing or request data portability.
  • Withdraw consent (where applicable).

To exercise these rights, contact us at contact@marvelousmarmots.com.

6. Cookies

We use cookies on our website to ensure the proper functioning of our store and to provide you with a seamless shopping experience. These cookies are technically necessary for the operation of our website and do not require your consent under the General Data Protection Regulation (GDPR).

Specifically, we use cookies to:

  • Maintain your shopping cart and session during your visit.
  • Enable secure checkout and payment processing.
  • Ensure the website functions correctly and efficiently.

These cookies do not collect personal data for marketing or analytical purposes and are essential for the website to work as intended. You can manage or disable cookies through your browser settings, but please note that doing so may affect the functionality of our website.

7. Security

We protect your data using:

  • SSL encryption for transactions.
  • Secure payment gateways (Mollie).
  • Limited access to personal data.
  • Regular software updates.

Note: No method of transmission over the internet is 100% secure.

8. International Data Transfers

Data may be transferred outside your country (e.g., Printful and Mollie operate globally). We ensure third parties comply with GDPR or equivalent safeguards.

9. Children’s Privacy

Our services are not directed to individuals under 13. Contact us if we inadvertently collect such data.

10. Policy Updates

Changes will be posted here.

Contact Us

For questions or requests, please contact: